We are the only type III Scottish National Standards Accredited Housing Information, Advice and Advocacy service in South Ayrshire to be Accredited under the National Standards. We have been accredited since 2003 at Type III (therefore deliver types I – Signposting,  II – Casework and III – Advocacy and Representation across all areas of Housing Law).

From February 2003 until present our Engagement Services have been inspected and regulated by the Care Inspectorate and have received grade 6 – Excellent and 5 – Very Good

PRESS RELEASE – Care Inspectorate – Ayr Housing Aid Centre : Read the full report

Complaints

If you are not happy with the Service you have received please call Emma, our Operations Manager on 01292 288111 who will be happy to take on board how we can improve services.