Page 3 - For Attaching Final Edit A3 Vol. 4 Issue 1 | July 2019
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2017 - 18 AGM
Our AGM for the 2017-18 financial year was held at the County Buildings on 29th April 2019.
John Mulholland, CEO presented a detailed report on a wide range of issues relating to the Centre's services. In this
year the Centre opened 1,270 cases, provided sessions on housing and homelessness to 844 secondary school
pupils and engaged with a wide range of groups within communities and partners across South Ayrshire. In 336
cases the Centre directly prevented homeless which benefitted Service Users on a number of levels.
John highlighted growing evidence and concerns regarding poor mental health and hardship for many who access
the services provided. He said “It is vital that people in need are aware of the help the Centre can provide and that
partner agencies refer people at the earliest possible stage. In doing so there is increased potential for positive
outcomes and a reduction in these problems becoming overwhelming.”
Alex Anderson, Chairperson highlighted to the audience that the Centre's services are
free and independent providing high quality services which are accredited and inspected.
He commended John, staff and the voluntary Management Committee for all of their
commitment over the past year.
The detailed Annual Report and other Reports including our new Annual Summary Report
(pictured right) are on the Centre’s website at www.ayrhousingaidcentre.com/reports.
Service User feedback
The Centre values feedback from Service Users which are included in our annual reporting cycle. Here are some
comments from the 2017/18 Report: -
“Before using your
"Thought provoking service I was
for young people” unaware how to
(Teacher at Marr tackle my problem or
College) address it”
“I want to stay with my
mum forever” (Pupil at "Amazing service, thank
Kyle Academy) you, it took a lot of stress
away”
Management Committee News
The Management Committee have been very busy. They have been working on:
Developing GDPR policies and procedures
3 Year Plan
Updating and amending our Constitution
Conversion of the Centre to a Scottish Charitable Incorporated Organisation
Alex Anderson, Chairperson said “All of these areas are very important for the ongoing development of the Centre and
our services. These have included discussions with our Senior Management and Staff and will serve the Centre well for
the future.”
