Page 10 - 2019-20 Annual Summary Report

What our Service Users say about us......

“They get things
"The service helped done”
me tremendously" “The service I received
was excellent. All my
questions were
answered and I was
never left with a
“I would be lost problem”
without it. Good
information. Great
advice and support" "If it wasn’t for Ayr Housing

Aid I’d have ended up in
homeless accommodation
with 3 kids"

MY STORY

"My worker helped at a time when nobody
would listen, I had arrears and was going
to be evicted with my daughter. I was "You leave feeling
just really overwhelmed and absolutely much better than
nobody would listen. She took control of when you first

everything, even helped me with my gas arrived"
and lekki, and when I had no money she
would turn up with a food parcel. I've
spoken to other staff at the Centre and
you're all really helpful"

“I had a really positive
experience, my worker was
MY STORY
brilliant and really took a

"Made a real weight off my shoulders.
difference to me She was on everything, she
contacted Stirling Park, she
at a difficult contacted housing and wasn't

time" afraid to tell them when they

were wrong”

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