WE ARE HERE TO HELP!
Here in South Ayrshire we are preventing homelessness and accessing numerous grants to help alleviate poverty, reduce anxiety and increase connectivity for those who are struggling at this difficult time. We would welcome anyone who is requiring help with any housing or related issue to make contact with us.
Ayr Housing Aid Centre, a local Charity established by local lay persons in 1987 provides fully accredited free, Independent Housing Advice, Advocacy and Care Inspectorate regulated Engagement Services throughout South Ayrshire and is governed by a voluntary Management Committee.
We provide a wide range of services including:-
- Housing Information, Advice and Advocacy
- Prison Housing Advice (East & South Ayrshire)
- Tenure Sustainment
- First Home
- First Home Care Experienced and
- Housing Education for Youths in Schools
The Centre has opened over 24,000 cases over the years. Each year around 5,000 people positively benefit from the services we provide and the work we do. We have achieved the highest grading from the external agencies who regulate the work we do (National Standards on Advice and Information and the Care Inspectorate) so anyone who contacts us can be rest assured of the quality of the services we provide. Part of these inspection processes covers staff competence and they directly contacted Service Users for their views. We are very proud of the recognition given to staff of the quality of their professional practice in the delivery of our services. This is further supported by the very positive feedback we receive from our Service Users directly and indirectly through Contractors and external Consultants.
The Centre has successfully tendered for our services in 2012 and 2017 and has met all compliance requirements delivering our contracts throughout. The Committee has released an advance copy of our Annual Summary Report which is on our website www.ayrhousingaidcentre.com/reports for anyone to access and full reports will be available after our AGM.
During this challenging time we have introduced a range of measurers to ensure that new and current Service Users can access our services. We provide updates on our Facebook page www.facebook.com/ayrhac and our website www.ayrhousingaidcentre.com. We have developed a Covid-19 tab on our website with a range of information bulletins for partner agencies and the general public requiring up to date information. We work with our many partner agencies to ensure everyone who needs help gets it when they need it.
Get in touch by email – firstname.lastname@example.org or Phone, Text & WhatsApp – 07549 603895