Page 10 - V.8 2018-19 Annual Report
P. 10

What our Service Users say about us......






                                                                                        "I feel there are no
       "The Services                                 "I appreciate                         improvements
        were great"                                everything this                              needed.

                                                organisation does for                    Excellent Service"
                                                  people. Amazing.
                                                      Thankyou!"




                                                                                             "They are
          "Great Service,                                                               knowledgeable,
         cannot fault, so                                                          professional and caring.

              helpful"                                                             Great Service - amazing
                                                                                             people"



                             MY STORY


       "Our  neighbour  had  an  unfortunate  accident
       in  which  his  car  crashed  through  the  living                             "Always went

       room of our rented property. Our estate agent                                    above and
       displayed little if no empathy to our situation.                                  beyond
       We were provided accommodation in a hotel,                                      to help me"
       only 1 night at a time which meant checking
       out each morning and waiting in either a car
       or wondering round town until late afternoon
       when  another  nights  accommodation  was
       arranged.


       At  this  stage  the  team  at  Ayr  Housing  Aid
       stepped in. Within a matter of hours they had
       secured the costs of deposit and first months
       rent for a new property from our estate agent
       and  accommodation  in  the  interim.  Even                          "Helped me to
       without  this  outcome  the  staff  provided                        think about my
       advice  with  regular  updates  which  during  a                     options after
       crisis, peace of mind is invaluable.                                  I leave care"


       I  cannot  thank  everyone  at  Ayr  Housing  Aid
       enough for all they have done for us."




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