Page 10 - V.8 2018-19 Annual Report
P. 10
What our Service Users say about us......
"I feel there are no
"The Services "I appreciate improvements
were great" everything this needed.
organisation does for Excellent Service"
people. Amazing.
Thankyou!"
"They are
"Great Service, knowledgeable,
cannot fault, so professional and caring.
helpful" Great Service - amazing
people"
MY STORY
"Our neighbour had an unfortunate accident
in which his car crashed through the living "Always went
room of our rented property. Our estate agent above and
displayed little if no empathy to our situation. beyond
We were provided accommodation in a hotel, to help me"
only 1 night at a time which meant checking
out each morning and waiting in either a car
or wondering round town until late afternoon
when another nights accommodation was
arranged.
At this stage the team at Ayr Housing Aid
stepped in. Within a matter of hours they had
secured the costs of deposit and first months
rent for a new property from our estate agent
and accommodation in the interim. Even "Helped me to
without this outcome the staff provided think about my
advice with regular updates which during a options after
crisis, peace of mind is invaluable. I leave care"
I cannot thank everyone at Ayr Housing Aid
enough for all they have done for us."
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