Page 5 - V.8 2018-19 Annual Report

We provide advice on a wide range of
topics including homelessness, housing
Advice and Advocacy related benefits, Landlord/Tenant
disputes, Tribunals and Homeless Reviews.

The Prison Housing Advice Service covers
both East and South Ayrshire areas in HMP
Kilmarnock, Barlinnie and Greenock.

684 463

New Advice New Prison
Cases Advice Cases

Opened opened

Prevented 947 Affordability

Homelessness Positive Improved in
in Outcomes 192

286 cases Cases

Advice Case Study Prison Advice Case Study

Mr A came to us with a Housing Mr B went into custody and was
Benefit overpayment of £2.8k. sentenced to 9 months. He was a SAC
tenant in receipt of Universal Credit
(UC). His UC claim was updated to
Mr A was unaware of this and ensure his Housing Element continued
had moved onto Universal to be paid, as he would be liberated
Credit. within 6 months.

Decree had been granted against Mr B
Ayr HAC intervened, ensured prior to going to Prison so a Minute of

actual income and not Recall was lodged.
estimated income provided to We identified that UC had not been
calculate entitlement. Benefits paid correctly and due to our
agreed to a reconsideration intervention, £1804 Housing Element
request, which resulted in the was paid to his rent account.
Homelessness was prevented and he
overpayment being cleared in had a tenancy to return to when
full. liberated.

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